Code of Code Conduct
Introduction to the Code of Conduct
At SNIPEF Training Services Ltd (STS), we believe that a strong Code of Conduct is the foundation of a successful and respectful workplace. It sets clear expectations for behaviour, ensuring that apprentices, employers, and staff work together harmoniously and professionally.
The Code of Conduct outlines the principles and standards that guide our actions within the Modern Apprenticeship in Plumbing and Heating. It promotes accountability, respect, and collaboration while fostering an environment where everyone can thrive.
Whether you are an apprentice or an employer, adhering to the Code of Conduct helps maintain a positive and productive workplace, benefiting the entire Plumbing and Heating Industry in Scotland.
By following these guidelines, we can ensure fairness, safety, and mutual respect for all.
Key Contacts for Code of Conduct Support
We know that questions or challenges related to workplace behaviour can arise, and access to the right support is essential. That’s why we’ve compiled a list of key contacts to help you understand and uphold the Code of Conduct:
Regional Training Officers (RTOs): Your primary point of contact for guidance and support during your apprenticeship.
Employers: Available to discuss expectations, provide mentoring, and address workplace concerns.
SNIPEF Training Services Ltd Support Team: Contact us directly if you need further assistance or have a concern.
For additional support, refer to our downloadable Code of Conduct Key Contacts List for national helplines and useful resources.
Click here for our Code of Conduct Key Contacts.
Code of Conduct Policies and Documents
To ensure clarity and transparency, we provide access to policies and resources that outline your rights and responsibilities under the Code of Conduct. These documents are designed to help apprentices and employers navigate workplace expectations effectively.
Click here for access to our Code of Conduct Policy.
By reviewing these resources, you’ll gain a better understanding of acceptable workplace behaviours and how STS supports professionalism in the Plumbing and Heating Industry.
Code of Conduct Resources and Tools
We offer a range of resources to help apprentices and employers embrace and implement the Code of Conduct effectively. These include practical guides, case studies, and interactive tools tailored to the unique challenges of the Plumbing and Heating Industry.
Employer Code of Conduct Resources
Employer's Code of Conduct Setting the Standard
Handling Conflicts in the Workplace
Legal Responsibilities in the Code of Conduct
Apprentice Code of Conduct Resources
Apprentice's Code of Conduct What You Need to Know
Conflict Resolution for Apprentices
Code of Conduct Quiz
To ensure everyone understands the principles of the Code of Conduct, we’ve developed an engaging quiz. The quiz covers essential topics, including professionalism, teamwork, conflict resolution, and workplace behaviour expectations.
Upon successful completion, participants will receive a certificate demonstrating their commitment to Code of Conduct principles.
Click here to take part in our Code of Conduct Quiz
FAQs on the Code of Conduct
We understand that navigating the Code of Conduct can raise questions. Our comprehensive FAQ section provides answers to common queries, such as:
If you have further questions or require additional support, contact your Regional Training Officer or refer to our Code of Conduct Policy for more information.
