In collaboration with RICS and CIOB, we are pleased to invite you to this online event: An introduction to conflict management and an explanation of the different opportunities available to business and individuals in the construction sector who wish to proactively introduce conflict management principles to manage disputes early. The “Conflict Avoidance Process” (CAP) has been an innovative development in early intervention by an appropriately qualified neutral person to avoid escalation of disputes to a more formal (and costly) means of resolution. The event will explain the process and we will hear from an experienced practitioner of their experience in managing the process and the outcomes. The panel shall also advise on developments in relation to the uptake of the process in the public sector and contracting organisations. The session will conclude with Q&A from participants.
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